Public Lab Wiki documentation



Issues

1,736 views | Last edited by gauravano 4 months ago | #2104

This is the new (beta) Inline Rich Wikis system. Use the "pencil" buttons after different paragraphs to edit inline, and report problems here

Thanks for helping to make Public Lab's websites better! Here's how to report problems, bugs, questions, etc. about our various websites:

Where to report

Report issues (bugs, feature requests) for this website, PublicLab.org:

Report a issue on GitHub

Or, if you don't have a GitHub account, use this form to post your issue:

Report an issue

Site slow?

We have a performance monitoring system now installed to track slow load times on the site, courtesy of Skylight. Check this graph to see if it's a system-wide issue, or potentially related to your internet connection.

In this example below, see how the graph can spike into 20 or 30 second load times? That's a site-wide issue that may be affecting you (although in this graph, it's been resolved and the graph has returned to normal).

graph-skylight.png


Existing reports

Here are issues reported by others:

Title Author Updated Likes
How can I create and work on my own issue in Github? @bsugar 8 days ago
How are the Q&A's tied together in the website database? @bsugar 15 days ago
How can I delete a User Account? @niklasjordan about 2 months ago
How do I interpret the relationship between the schema.rb file and the models? @bsugar 3 months ago
Uploaded pictures always stays vertical @aemilius89 5 months ago
Link to notes tagged not working @asnow 10 months ago
Moderate questions with machine learning. @Aleksi12358 11 months ago
It is impossible to connect to our pad: http://pad.publiclab.org/p/atuqueetva PLEASE HELP @urijosa about 1 year ago
Search function operating strangely? @gretchengehrke about 1 year ago
How do we address the issue of people posting the same or very similar questions? @stevie about 1 year ago
Social Integration of Public Labs with FB @bansal_sidharth2996 about 1 year ago
Error with showing contributors for a tag? @gretchengehrke about 1 year ago
How are the questions sorted on the 'Unanswered' tab? @stevie over 1 year ago
Is it possible to generate a word cloud based on a tag's related tags? @pdhixenbaugh over 2 years ago
Activity Grids formatting - what will be their final form? @pdhixenbaugh over 2 years ago
Show more

Ask a question  or help answer future questions on this topic

Your help makes Public Lab better! We deeply appreciate your helping refine and improve this site.

To learn how to write really great issues, which increases the chances they'll be resolved, see:

https://publiclab.org/wiki/developers#Contributing+for+non-coders


Report issues for other Public Lab sites:

Want to get more involved in creating Public Lab open source software? Visit the Developers page and join the "plots-dev" list.

What to report

When people help find and describe problems, they play a key role in building open source software. When filing an issue, please include, at a minimum:

  • what you did just before the problem occurred
  • your browser and browser version
  • your operating system
  • any web addresses needed to see the problem (such as the URL of this page)
  • your PublicLab.org username (if you have one)
  • describe how urgent the problem is (desperate or just-trying-to-help!)

If you are able, it may also help to quickly resolve the issue if you:

  • test if it happens in a different browser or on another computer
  • test if it happens whether you are logged in or not (if applicable)
  • test if it affects other users, or whether this happens to you only sometimes

The more input you can provide, the faster our developer community will be able to solve the problem.

The easy way

If you are unsure how to submit an issue/bug/feature request, please simply fill out this form, which will be sent to the web working group. They will file it and email you the URL so you can participate/follow along.

However, we strongly encourage you to submit a Github request as described above; this makes it much easier and faster for our community to respond to your request!


Public Lab is open for anyone and will always be free. By signing up you'll join a diverse group of community researchers and tap into a lot of grassroots expertise.

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