Public Lab Research note

Email is evolving - your input needed!

by liz | January 23, 2018 17:49 23 Jan 17:49 | #15592 | #15592

For context, staff and some community members of Public Lab are in a long term conversation about phasing out our GoogleGroups -- all 32 of 'em. Phew, shocking, isn't it?

The GoogleGroups platform is reaching its end of life

As fall as we can tell, Google began letting this platform die about a year and a half or two years ago; at this point, there are zero (0) Google staff working on the GoogleGroups platform. Last summer two of our GoogleGroups were marked "spam" by two different individuals, and there was a very indirect and nerve-wracking process to get those archives reinstated and have people able to send email again. With Gmail's compartmentalized inbox, forum messages are routed _out_ of people primary incoming email feed. For all these reasons we have to reconsider the place of GoogleGroups in our ecosytem.

Let's develop a long term plan how email fits into the public lab ecosystem

The vision is that topic-specific conversations can be handled through, and if you are looking for more topics to subscribe to, explore via the new sorting features on

There are some ideas about showing trending topics on the dashboard rather than all recent activity, see Forums are also organized by topic. What features of forums do you love? Which of these do you feel are lacking in the Public Lab ecosystem?

We need to develop a long term plan -- who's interested in contributing?


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