Public Lab Wiki documentation



Strategic Plan for Community Development

This is a revision from May 19, 2014 21:00. View all revisions
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Priorities for growth

  • improve first contact experience
  • integrate with Kits Initiative

Priorities for depth:

  • develop better structure to become an organizer
    • Organizer Summit
  • make a strong translation model for our "communities of practice"
    • includes distributing resources
  • include social process throughout online and offline
    • community asset mapping workshops, dialogue education facilitation, modes of communication beyond email groups, OpenHour, guides and distance learning, offline logbooks, etc

Scaling engagement: a model

First contact

  • map of first contacts --> pathways: http://publiclab.org/wiki/first-encounters
    • folks find out about Public Lab through: our kits, our web presence and social media, press coverage, heard about from a person, Kickstarter campaign, evangelism(?)
  • website front page issues:
    • too much information, lacks community presence/identity, not synthesized

Welcome moment

  • Looking for how I "fit in"
    • lead with values
    • culturally, is the first "welcome" over dinner or by typing into a technical discussion?
    • identifying the "need" to engage -- begin with what is already known locally -- asset mapping exercise -- needs to be systematized
    • this can combat the perception problem of tools seen as speculative not results-oriented.
    • attracting diversity in the context that many active members have leisure time, are high capacity and degreed
  • "When do I see myself as a part of Public Lab?" --> Hello Moment
    • see First contribution below
  • who's responsibility is welcoming / orienting new members?
    • Welcome Working Group has scaling issues
    • everyone / no one?
  • option to speak to types of stakeholders:

First contribution / activity

  • publiclab.org/signup --> profile page
  • posting a research note
  • going to an event / meeting someone in person
  • Ask a question / answer a question forums
    • serves as a venue for matchmaking
    • develops a Most Wanted List to prioritize R&D

Building peer-to-peer bonds

Becoming an organizer

Developing organizer-supported chapters