Question: Has anyone experienced difficulty to log in this site? I having the trouble since yesterday. Not just log in, but to save spectrum too (sometimes can log in but take a long loading). sorry for my bad english.

silvi_ap51 is asking a question about spectral-workbench: Subscribe to answer questions on this topic

silvi_ap51 asked on May 22, 2018 14:47
349 | 0 answers | #16378


I used portable spectro based web camera



9 Comments

Hi, silvi_ap51 - sorry you're having trouble -- we had some server slowness that may have caused this. @icarito has been working on it. Can you try again today and tell us how it went?

Is this a question? Click here to post it to the Questions page.

Reply to this comment...


It's slow again today - 2 minutes and the "capture" page is yet to appear, all the other sites in Chrome refresh fine.

Reply to this comment...


ohh, I see, and 2 days ago i can work with it without any problem and use other browser (opera, not chrome). but since yesterday it happened again :( now i can't work :(

Reply to this comment...


I am also having difficulty to load the main page, capture spectrum and also to save the data. It takes too long to log in as well. I am having this problem since last week. I hope you can sort it out sooner.

Reply to this comment...


Hi, I'm the sysadmin for Publiclab and I'm looking thru the issue which is affecting our database. I will update you as soon as I have a definitive solution. For the time being the service is restored. Sorry for the inconvenience.

Reply to this comment...


Hi, in fact the database was failing so I'm re-creating it and moving it into a new container. Currently the site is down, expecting to be back in the following couple of hours. Sorry again for the inconvenience.

Reply to this comment...


Hi, I've reloaded the database data into a new container. I'll keep an eye on it and have enabled logging for slow queries. It may be that the database has grown a lot and we need to optimize it.

Reply to this comment...


Hi, thanks a lot for your concern, i hope we can work with this site as soon as possible :)

Reply to this comment...


Thanks icarito! xx

Reply to this comment...


Log in to comment